Terms & Conditions

At Arpie and Maral, we have a stunning range of headpieces, crystal bouquets, birdcage veils, headbands, chokers, belts and bags. They are all designed especially for weddings. We use finest quality fabrics, feathers, pearls, Swarovski crystals and beads to provide unique and timeless pieces. Please allow up to 8 weeks for crystal bouquets and crystal headpieces and 4 weeks for headpieces, birdcage veils, and headbands to be made and shipped. You will be notified by e-mail at the time your order is shipped.

Custom Design

You deserve the perfect bridal headpiece, crystal bouquet, birdcage veil, bridal jewellery, headband and bag to complete your look. No matter the colour or style, we can design new piece in the style of any piece in our collection. Send us an email of your dress and let us know of your ideas and vision. Our Custom made bridal headpiece starts from $350.

Please allow up to 6 or 8 weeks for custom design. If you desire your item to be made with your fabric, please let us know.
Most headpieces can be attached to a clip or comb so let us know your preferred option.

Colours

Please note that your computer's colour resolution and monitor may render colours slightly differently.

Payment, Postage and delivery

All prices are shown in Australian Dollars.
Payment is processed via Paypal secure website, Paypal accepts MasterCard, Visa and bank transfer. It is not necessary to have or to create a PayPal account in order to process your transaction.

Australia

Paypal is our preferred payment method, if Australian customer prefers to pay by direct deposit, please Contact Us. Details of the account will be provided in the reply email. We provide free packing and postage within Australia. To ensure safe delivery, We deliver by registered post and a signature is required on delivery. Parcels can be delivered to a home or work address. If you are not available to sign for the parcel, it will be redirected to the nearest post office. All orders shipped to you are fully insured for loss or damage. We carefully pack every item.

New Zealand and other countries

Paypal is our preferred payment method for international orders. All prices are quoted in Australian dollars, Your credit card company will calculate the exchange automatically. All orders will be shipped via Airmail. We are unable to deliver to PO Boxes. All orders shipped to you are fully insured for loss or damage. We carefully pack every item.
Please note: Each country handles imported goods differently. You will be responsible for any custom or duty charges that may be applicable.

Returns

Due to the nature of our custom handmade merchandise, there are no returns or exchanges.

* By placing an order with Arpie and Maral you are agreeing to these terms and conditions.